1-Minute Setup. Sales Analytics Ready.

Connect your CRM and Dear Lucy automatically creates best-practice dashboards for sales leadership, forecast calls, pipeline reviews, rep 1:1s and executive reporting.

No data modelling. No metrics to define. No dashboards to build.

Start with best-practice dashboards and 500+ ready-made sales metrics, calculations and predictive forecasting models. When you need something different, adapt your reporting simply by asking.

Connect CRM → Sales analytics ready → Adapt with AI

 

How Can It Be Ready in Minutes?

Dear Lucy doesn't start from a blank canvas. The sales data model, metrics, calculations, forecasting models and best-practice dashboards are already built.

Sales-Specific Data Model

The structure and logic for turning CRM data into meaningful sales analytics is already in place. Connect your CRM and Dear Lucy applies the data model automatically.

500+ Ready-Made Metrics & Calculations

Start with 500+ proven sales KPIs, calculations and metrics covering pipeline, revenue, goals, activities and sales performance. No need to define and maintain the calculations yourself.

Predictive Forecasting Models

Ready-to-use forecasting models help you understand where sales are heading, from pipeline-based forecasts and deal scoring to forecast accuracy and expected performance.

Best-Practice Dashboards

Your dashboards don't start from a blank canvas. Dear Lucy automatically creates ready-to-use dashboards for sales leadership, forecast calls, pipeline reviews, sales goals, rep 1:1s and executive and board reporting.

Adaptable with AI

Ready-made doesn't mean rigid. Modify an existing dashboard, add metrics or build entirely new reporting simply by asking. Dear Lucy combines AI with the context of your sales data and data model to create the reporting you need.

You don't start by building. You start ready.

 

Everything You Need to Run Sales with Data

Sales Reporting & Dashboards

Get clear, consistent sales reporting without building dashboards from scratch.

See actuals, trends, pipeline, activities and performance across your sales organization, from day-to-day sales management to executive and board reporting.

  • Sales leadership dashboards

  • Executive and board reporting

  • Team and rep performance

  • Historical trends and comparisons

  • Product, region and segment reporting

  • Drill-down to underlying sales data

Sales Forecasting

Know where you're going to land before the period ends.

Dear Lucy combines actuals, pipeline data and predictive models to give you a continuously updated view of expected sales performance.

  • Predictive sales forecasting

  • Forecast vs. actual

  • Pipeline-based forecasting

  • Deal scoring

  • Forecast accuracy

  • Early gap detection

  • Forecasts by team, rep, product or territory

Sales Goals & Live Goal Pacing

Turn sales targets into something your organization can manage against every day.

Set goals across your sales organization and continuously compare targets with actual performance and forecasts.

  • Company, team and individual goals

  • Goals for virtually any sales KPI

  • Target vs. actual vs. forecast

  • Live goal pacing

  • Traffic-light indicators

  • Goals across teams, regions, products and business units

Pipeline Analytics

Know whether you have enough pipeline, how efficiently it converts and where deals are getting stuck.

  • Pipeline coverage

  • Pipeline creation

  • Win and conversion rates

  • Sales velocity

  • Stage conversion

  • Deal movement

  • Pipeline by team, rep, segment or product

Sales Performance Analytics

Understand what's working, what's changing and where attention is needed.

Compare sales performance across reps, teams, products, markets and time periods using consistent metrics from your CRM.

  • Rep and team performance

  • Win-rate trends

  • Sales cycle analysis

  • Activity and outcome metrics

  • Performance comparisons

  • Leaderboards and recognition

Revenue, MRR & ARR Reporting

Track recurring and one-time revenue without maintaining separate spreadsheets and calculations.

  • MRR and ARR

  • New and expansion revenue

  • Recurring and one-time revenue

  • Revenue trends

  • Actual vs. target

  • Revenue forecasting

CRM Data Quality

Reliable sales reporting starts with reliable CRM data.

Dear Lucy highlights issues that can distort your pipeline, forecasts and reporting, so your sales team can identify and fix them.

  • Stale deals

  • Ghost pipeline

  • Missing values

  • Overdue deals

  • Missing activities

  • CRM data quality dashboards

Alerts & Insights

Know what needs attention without constantly checking your CRM.

Dear Lucy surfaces important changes and exceptions, from stalled opportunities and pipeline drops to performance gaps and high-value deals requiring attention.

 

Built for the Entire Sales Organization

Board & Executives

See actuals, goals, forecasts, pipeline and sales performance in clear, board-ready views.

CRO & Sales Leadership

Know where you're going to land, whether you have enough pipeline and where management attention is needed.

Sales Managers

Run forecast calls, pipeline reviews and rep 1:1s using consistent, up-to-date sales data.

RevOps

Give the organization trusted metrics and reporting without maintaining endless spreadsheets, calculations and dashboards.

Sales Reps

See goals, pipeline and personal performance in clear dashboards that keep attention on what matters.

 

Connect the CRM You Already Use

Dear Lucy connects directly to your CRM and turns the sales data you already have into ready-to-use reporting, forecasting, goals and analytics.

HubSpot

Ready-to-use HubSpot sales reporting, forecasting, goals, pipeline analytics and performance dashboards.

Salesforce

Turn Salesforce data into ready-to-use sales dashboards, forecasts, goals and management reporting.

Pipedrive

Extend Pipedrive with sales reporting, dashboards, forecasting, goals and pipeline analytics.

Microsoft Dynamics 365

Turn Dynamics 365 sales data into clear reporting, forecasts, goals and sales performance insights.

 

Why Dear Lucy?

1-Minute Setup

Connect your CRM and get started in minutes. No long implementation project.

Best-Practice Dashboards from Day One

Sales leadership, forecast calls, pipeline reviews, rep 1:1s and executive reporting are ready automatically.

500+ Ready-Made Sales Metrics

Start with proven sales KPIs, calculations and predictive forecasting models instead of defining and building everything yourself.

Built Specifically for Sales

Dear Lucy understands pipeline, forecasts, goals, revenue and sales performance, not just data and charts.

Adaptable with AI

Modify existing dashboards or build new reporting simply by asking.

One Trusted View

From the board to sales reps, everyone can work from the same sales data.

Unlimited Users & Dashboards

Give everyone the reporting and insights they need.

 

Frequently Asked Questions

What is Dear Lucy?

Dear Lucy is a sales analytics platform that turns CRM data into ready-to-use sales reporting, dashboards, forecasts, goals and performance insights.

How quickly can I get started?

Connect your CRM in about a minute. Dear Lucy automatically applies its sales data model and creates best-practice sales dashboards using your CRM data, without a traditional BI implementation project.

Which CRMs does Dear Lucy support?

Dear Lucy connects with HubSpot, Salesforce, Pipedrive and Microsoft Dynamics 365.

Do I need to build the dashboards myself?

No. Dear Lucy automatically creates best-practice dashboards for sales leadership, forecast calls, pipeline reviews, sales goals, rep 1:1s and executive reporting. You can then customize them or create new reporting with AI.

What can I report on with Dear Lucy?

Dear Lucy includes 500+ ready-made sales metrics and calculations covering sales performance, pipeline, forecasting, goals, revenue, activities, CRM data quality and more.

Can I customize the reporting with AI?

Yes. You can use AI to modify dashboards, add metrics and build new reporting. Dear Lucy combines your request with the context of your sales data and sales data model, so you don't have to start from scratch.

How many users and dashboards can I have?

Dear Lucy includes unlimited users and dashboards, so you can provide reporting for everyone from individual sales reps and managers to sales leadership and the board.

 

Your CRM Already Has the Data. Dear Lucy Does the Rest.

Connect your CRM. Get your sales dashboards. Adapt them to your business.