Kanavaranta 7 D 19, 00160 Helsinki, Finland
1. The Information We Collect
1.1. Personal Information
1.2. Website usage, Log files and Cookies
2. How We Use the Information We Collect
2.1. Use of Personal Information
We may use your personal information and other information we collect to: (i) provide, personalize and improve the Website, for example by providing customized or localized content and advertising (see Section 6 below) ; (ii) ensure technical functioning of the Website, develop new features, functionalities and provide support; (iii) to perform research, analyze and compile statistical information about your use of the Website, including your interaction with any content made available therein; (iv) communicate with you for purposes related to customer relationship management (including billing, surveys, newsletters etc.); and (v) send you promotional material and other marketing communications relating to our products and services (see Section 7 below).
We will not sell your personal information to any third party.
However, we may share the information (whether personal information or non-personally identifiable data) with our affiliates, customers or subcontractors for the above purposes. In case we share the information, we will ensure that personal information is shared and processed only to the extent necessary and only for the intended purpose. Such third parties are also required to maintain the confidentiality of your personal information.
We may use aggregated and anonymized information about end users for the purposes of internal research and to determine trends or metrics concerning how end users are engaging with the Website. We may disclose reports of such general trends publicly or share mentioned information with our affiliates or business partners for product development, without disclosing end users’ personal information.
2.2. Third Party Social Network Websites and External Websites
The Website may include links to third party websites. Please note that we do not control, and are not responsible for, the content or practices of such websites. Such websites are subject to their own terms and conditions and privacy policies, if any.
3. Access to personal information
Access to personal information is given exclusively to authorized persons of Dear Lucy’s, its affiliates or subcontractors, for instance, in connection with the supply of support to the Website. We have ensured that our employees do not process personal information on a wider basis than required for the provision of the Website. Dear Lucy’s personnel have received training on the confidentiality obligations and restrictions related to the processing of personal information.
4. Transfers of Personal information to Other Countries
In order to ensure proper functioning of the Website, and to facilitate our global operations, we may need to share and transfer your personal information with companies operating in our outside the EU/EEA (for example, if our servers are located in another country).
We take reasonable administrative, physical and electronic measures designed to protect the information (including personal information) that we collect or receive from you or about you from unauthorized access, use or disclosure. For example, when you enter personal information on forms on the Website, we encrypt this data using relevant encrypting methods (for example SSL) or other technologies. We have to inform you, however, that no method of transmitting information over the internet or storing it is completely secure. For that reason, we cannot guarantee the absolute security of any information (including personal information).
6. Information about Cookies and Similar Technologies
You have the option to manage your cookie preferences through your web browser. You can set your browser to accept, block or delete all or certain cookies. Please note that if you choose to block cookies, this may prevent the proper functioning of the Website.
7. Your Rights With Respect to Personal Information
7.1. Right to Prohibit Processing
You have the right to prohibit us from processing your personal information for the purposes of direct advertising, distance selling and other marketing communications, market research and opinion polls (opt-out) by informing us thereof. We may send you marketing communication using electronic means (e-mail, SMS etc.) only in the event you have given your consent to such communication (opt-in), and you have the option to unsubscribe at any time.
7.2. Right of Access and Rectification
You have the right to access your personal information stored in our data file by making a request to this effect to us by a personally signed or otherwise comparably verified document or by appearing personally in our premises. You may also request to have your personal information corrected, updated or removed by conducting the aforementioned actions.